Frequently Asked Questions

What is the LAN port on DJI O4 Ground Station for?

1. ESDK 2.0 Integration: Supports the connection of third-party hardware modules developed on the DJI ESDK 2.0 framework.
2. Power Requirements: Accepts electrical input from any standard PoE+ (or higher specification) power source.

What is the WAN port on DJI O4 Ground Station for?

1. Connects to third-party devices built on ESDK 2.0.

2. Powered via a standard PoE+ (or higher) power supply.

Will the DJI O4 Ground Station keep running if there is a PoE power outage?

Yes, the Ground Station will remain powered on.

1. Built-In Backup Battery: The DJI O4 Ground Station features an integrated backup battery. If primary PoE power fails, the device can run on battery power for approximately 45 minutes in Gateway Mode or 30 minutes in Relay Mode.
2. Automatic Power Recovery: When PoE power is restored, the ground station will automatically wake up and reboot into operation*.

*Automatic wake-up via cable insertion or power restoration requires connection to a Type 2 or higher PoE power source.

What are the steps to change the operating mode on the DJI O4 Ground Station?

Three methods are supported:

1. Press the power button three times in quick succession.

2. Connect the station to an Android smartphone via a USB-C cable and use the DJI Enterprise app.

3. Connect to a PC and open DJI Assistant 2 (Enterprise Series).

Can the DJI O4 Ground Station be used as a Base Station or Rover Station with the D-RTK 3?

No.

Which satellite navigation systems and frequency bands does the DJI O4 Ground Station support?

GPS: L1C/A, L2C, L5
BDS: B1I, B2I, B3I, B1C, B2a, B2b
GALILEO: E1, E5a, E5b, E6
GLONASS: L1, L2
QZSS: L1C/A, L2C, L5
L-Band

How can I power the DJI O4 Ground Station, and what power sources can I use?

1. DJI Dock 3 PoE Output Port
2. Third-party PoE Power Supplies:

• IEEE 802.3bt Type 4 (PoE++): 52 V to 57 V output, max 99.9 W per port; operating range -40° to 55° C (-40° to 131° F)
• IEEE 802.3bt Type 3 (PoE++): 50 V to 57 V output, max 60 W per port; operating range -30° to 55° C (-22° to 131° F)
• IEEE 802.3at Type 2 (PoE+): 50 V to 57 V output, max 30 W per port; operating range -20° to 55° C (-4° to 131° F)

The device does not support non-standard PoE or Type 1 power supplies; connecting an incompatible power source will cause the indicator light to turn solid red. Additionally, Type 2 power supplies are restricted to Gateway Mode only.

How do I evaluate and select an installation site for the DJI O4 Ground Station?

1. Gateway Mode: Enable the Signal Map in DJI FlightHub 2. After a flight, this feature highlights areas with weak coverage, helping you identify the best locations for deployment.
2. Relay Mode: Use a Matrice 4D Series aircraft and remote controller. Follow the instructions in the DJI Pilot 2 app to evaluate your target site and position the relay station accordingly.

Which app should I use to deploy the DJI O4 Ground Station?

Use the DJI Enterprise app (Android only) to deploy and commission the device. After setup is complete, you can validate operations using DJI FlightHub 2 or another supported cloud platform*.

* This includes the DJI FlightHub 2 public cloud, FlightHub 2 On-Premises, FlightHub 2 AIO, and any third-party software built via the Cloud API or FlightHub Sync.

What frequencies does the DJI O4 Ground Station's OcuSync directional antenna support, and can I replace it with a third-party antenna?

The external directional antenna supports sub2G, 2.4 GHz, 5.2 GHz, 5.8 GHz, and other frequency bands*. It features a standard reverse polarity SMA connector. If you choose to use a third-party antenna, it must connect via a compatible standard SMA connector.

* Sub2G band compatibility and multi-band auto-switching are exclusive to use with the Matrice 400. Availability is subject to regional restrictions; please verify local laws and regulations prior to operation.

How do I install and remove the DJI O4 Ground Station's external OcuSync antennas, and what are the tool and torque requirements?

Use a 13mm open-ended wrench to install and remove the antennas. When installing, tighten them to a recommended torque of 15 kgf·cm (1.4 N·m).

What conditions must be met to ensure the DJI O4 Ground Station maintains its IP67 rating?

1. When connecting an Ethernet cable, use the provided cable connector (corrugated tubing and plug).

2. Use an outdoor-rated, waterproof Cat 6 (or higher) twisted-pair cable with an outer diameter of 5.5 to 6.5 mm. It is also recommended to create a drip loop before the cable enters the port (refer to the User Manual for details).

3. Securely install all rubber port covers and the DJI Cellular Dongle 2 heat sink.

4. Fully tighten the screws on any unused WAN/LAN ports.

The IP67 rating is not permanent and may diminish with normal wear and tear. Measurements were taken in a controlled environment. Always follow the specified IP67 protection instructions.

If I replace my aircraft or dock, do I have to link the devices again?

1. Gateway Mode: Replacing the DJI Dock 3 and paired aircraft requires no re-linking.

2. Relay Mode: Replacing the aircraft requires no manual re-linking to the Ground Station (it connects automatically via the dock). However, replacing the dock does require re-linking with the Ground Station. You can skip the pairing button and do this via Remote Access by scanning for nearby stations*.

*To use this feature, the DJI Dock 3, aircraft, and remote controller must all be running firmware version V13.01.00.04 or newer, and be linked via Remote Access.

What are the differences between the DJI O4 Ground Station and the D-RTK 3 Relay Fixed Deployment Version?

1. Operating Modes: The D-RTK 3 Relay Fixed Deployment Version only operates in Relay Mode and is primarily designed for fixed DJI Dock 3 setups. In contrast, the DJI O4 Ground Station supports both Gateway and Relay Modes, offering compatibility with the DJI Dock 3 as well as multiple aircraft models*.

2. Video Transmission Frequencies: While the D-RTK 3 Relay supports 2.4 GHz, 5.2 GHz, and 5.8 GHz bands, the DJI O4 Ground Station expands on this by adding support for the sub2G band**.

3. Additional Features: The DJI O4 Ground Station introduces a smart low-power mode, dropping standby power consumption to just 7 W*** when no aircraft is connected. It also allows connections with standard IP cameras (using ONVIF and GB/T 28181 protocols) and third-party devices built on ESDK 2.0.

*Gateway Mode supports the DJI Dock 3. Relay Mode supports the DJI Dock 3, as well as Matrice 400, 4E, 4T, and 4D/4TD (with DJI RC Plus 2 Enterprise). Relay Mode availability varies by region; please check local laws before use.
** Sub2G support and multi-band auto-switching require a Matrice 400. These features are also subject to regional restrictions; always verify local regulations.
*** The 7 W rating applies solely to the DJI O4 Ground Station. If powered via PoE++, the total power draw will be higher due to the power supply's own consumption.

Which drones and docking stations are compatible with the DJI O4 Ground Station?

• Gateway Mode: Compatible with the DJI Dock 3.

• Relay Mode:* Compatible with the DJI Dock 3, Matrice 400, Matrice 4E, Matrice 4T, and Matrice 4D/4TD (using the DJI RC Plus 2 Enterprise).

*This feature is not available in regions that restrict 5GHz frequencies, such as Japan and Kazakhstan. Please verify your local laws and regulations for more details.

What do I need to do to activate the DJI O4 Ground Station?

Connect the DJI O4 Ground Station to an Android phone via the included USB-C cable and open the DJI Enterprise app to activate.

Does the DJI O4 Ground Station support aircraft RTK?

Yes. Once position calibration is complete, the ground station can provide RTK reference data to connected aircraft in both Gateway and Relay Modes.

How far is the signal coverage range of the DJI O4 Ground Station?

• Matrice 400 to O4 Ground Station:* 40 km**

• Other compatible aircraft* to O4 Ground Station:** 30 km**

• Remote Controller/DJI Dock 3 to O4 Ground Station (Relay Mode)****: Recommended within 1 km, with a maximum range of 3 km under unobstructed, interference-free conditions.

* The DJI Matrice 400 is compatible exclusively via Relay Mode on the DJI O4 Ground Station.
** Tested in an unobstructed, interference-free outdoor environment. Under IC compliance, the maximum transmission range is 40 km for the Matrice 400 and 30 km for other compatible models. This data represents the absolute communication limit for one-way, non-return flights. Closely monitor Return-to-Home (RTH) prompts in the app during operation.
*** "Other aircraft" includes the Matrice 4D/4TD (paired with Dock 3) in Gateway Mode. In Relay Mode, it refers to the Matrice 4E, Matrice 4T, Matrice 4D/4TD (with Dock 3), and Matrice 4D/4TD (with Dock 3 and DJI RC Plus 2 Enterprise).
**** To secure reliable communication between the aircraft and the remote controller or Dock 3, position the DJI O4 Ground Station in an elevated, clear area.

What are the operating modes for the DJI O4 Ground Station, and when should I use each one?

1. Gateway Mode: The DJI O4 Ground Station links to DJI FlightHub 2* via an Ethernet cable or the DJI Cellular Dongle 2**. This allows aircraft paired with the DJI Dock 3 to utilize the ground station as a signal booster for extended-range video transmission.

2. Relay Mode*: This mode operates entirely without an internet connection. The DJI O4 Ground Station can be placed at a high-elevation vantage point to act as a wireless bridge between the aircraft and a remote controller or dock, helping bypass line-of-sight signal obstructions.

Operators must strictly adhere to all applicable local laws and regulatory frameworks when executing relay flights.

* In Gateway Mode, the DJI O4 Ground Station establishes a connection via Ethernet or the DJI Cellular Dongle 2 to the DJI FlightHub 2 public cloud, FlightHub 2 On-Premises, FlightHub 2 AIO, and any third-party software platforms built using Cloud API or FlightHub Sync.
** Available as a separate purchase. Availability of 4G Enhanced Transmission varies by country and region; please contact your local dealer for specific details.
*** This functionality is restricted in regions lacking 5GHz frequency support (such as Japan and Kazakhstan). Please verify your local laws and regulations before use.

What are the distance restrictions for deploying DJI O4 Ground Station while also operating DJI Dock 3?

1. Gateway Mode: Offers flexible placement options. The ground station can be positioned directly in low-signal areas within your operational zone to effectively boost and extend transmission range.

2. Relay Mode: For optimal performance, position the ground station within 1 km of the DJI Dock 3, ensuring a clear, unobstructed line of sight and an environment free of signal interference.

How many drones can be connected to DJI O4 Ground Station simultaneously?

1. Relay Mode: Only one aircraft can connect at a time. However, any compatible remote controllers or docks* within a 1 km radius can connect via Remote Access, allowing multiple devices to share a single ground station sequentially.

2. Gateway Mode: Connection is limited to one aircraft at a time. Multiple DJI Dock 3 units and their paired aircraft within the same organization can connect to the ground station at different times, enabling sequential, multi-device sharing.

*This feature requires the DJI Dock 3, the aircraft, and the remote controller to all be updated to firmware version V13.01.00.04 or newer, and linked using Remote Access.

I connected my ONVIF IP camera to the DJI O4 Ground Station properly, but why isn't the live feed appearing in FlightHub 2?

1. Check IP Configuration: If both the IP camera and the WAN port of the DJI O4 Ground Station are connected to the same network switch, make sure DHCP is enabled on the camera to assign IP addresses automatically.
2. Verify ONVIF Support: Confirm that your camera natively supports the ONVIF protocol and verify that the feature has been explicitly activated within the camera's dedicated configuration software.
3. Run a Network Discovery Test: If ONVIF is active but the camera remains hidden, connect a PC to the network and use a third-party utility like ONVIF Device Manager to verify if the camera is visible to other devices on the LAN.
4. Authenticate Camera Credentials: If the camera icon is visible in DJI FlightHub 2 but the live stream won't load, input the camera’s admin username and password to complete the security authentication.

Which video formats does the DJI O4 Ground Station support for third-party IP cameras, and does it feature built-in support for PTZ controls and camera alerts?

1. Video Stream Compatibility: The system exclusively supports H.264 video streams, with a maximum capacity of 4 simultaneous live feeds.
2. PTZ Functionality: For cameras equipped with PTZ (Pan/Tilt/Zoom) capabilities, control options become actively available directly on the DJI FlightHub 2 live stream page once a successful connection is established.
3. Camera Alerts: If your camera features motion detection or occlusion (tampering) alarms, activate these notifications within the camera's native configuration settings. Once enabled, these alerts will automatically pass through to DJI FlightHub 2.

Please note that these features rely entirely on your camera's hardware and software capabilities. If the camera lacks native support or has compatibility issues with these functions, the corresponding features inside DJI FlightHub 2 will be unavailable.

What is the network architecture for connecting IP cameras to the DJI O4 Ground Station, and what are the hardware power requirements for these cameras?

1. Network Configuration: Connect your ONVIF cameras and the WAN port of the DJI O4 Ground Station to the same network switch.
2. Power Delivery: Please note that the DJI O4 Ground Station does not supply power to downstream hardware. All IP cameras must be powered independently using an external PoE switch or a dedicated DC power adapter.

Which third-party IP cameras can I use with the DJI O4 Ground Station?

1. ONVIF Cameras: Cameras must utilize H.264 video encoding. Ensure DHCP is enabled on the camera to allow automatic discovery and connection via the Ground Station’s WAN port.
2. GB/T 28181 Cameras: H.264 encoding is strictly required. The camera must reside on the same network subnet as the DJI O4 Ground Station’s WAN port. Additionally, you must disable automatic IP assignment on the ground station and manually configure a static IP address.
3. Verified Models & Guides: To access a complete list of tested camera models and detailed deployment instructions, please visit the Downloads page on the official DJI website.

Can I connect third-party IP cameras to the DJI O4 Ground Station while it is in Relay Mode?

No, IP camera integration is not supported in Relay Mode because it lacks direct internet connectivity. To successfully connect and stream from your IP cameras, you must switch the ground station to Gateway Mode.

Where can I purchase Remote ID and ADS-B receivers that are compatible with the DJI O4 Ground Station?

Discover compatible third-party additions by visiting the official DJI Enterprise website, navigating to Ecosystem in the top bar, and selecting the Ecosystem Solution Catalogue. Purchase options are managed directly through each partner's own channels.

(Please note: This directory is provided solely for informational purposes. Inclusion in the catalogue does not imply an official endorsement or sponsorship by DJI.)

What network switch specifications are required for the DJI O4 Ground Station?

DJI recommends using a Gigabit PoE switch to provide both network access and power to the DJI O4 Ground Station simultaneously. Make sure the switch's PoE power class matches the specific requirements for your environment's operating temperature range. For detailed power specs, please refer to the Specifications page.

What are the minimum network bandwidth specifications for the DJI O4 Ground Station?

DJI recommends a minimum network bandwidth of 100 Mbps. If your installation includes IP cameras, consider setting up a dedicated network for them to isolate traffic and minimize latency.

What is the maximum distance when connecting the DJI O4 Ground Station via Ethernet?

1. To DJI Dock 3: There is no distance restriction between the DJI O4 Ground Station and the DJI Dock 3.
2. To Network Switch: The maximum cable deployment distance between the DJI O4 Ground Station and your network switch is 100 m.

What causes the increased pre-flight preparation time when selecting the DJI O4 Ground Station?

Designating the DJI O4 Ground Station as the communication relay necessitates the pre-loading of link-configuration data prior to flight authorization. This initialization process extends the total pre-flight sequence by approximately 10 seconds.

What should I check if the DJI O4 Ground Station fails to connect to the cloud platform?

1. Check the PoE Power Supply: Ensure your PoE power source meets the device requirements. Non-standard PoE or Type 1 power supplies will not power the DJI O4 Ground Station. For operation in extreme environments ranging from -40° to 55°C (-40° to 131°F), a Type 4 (PoE++) supply with adequate per-port power output is required.
2. Verify the Operation Mode: Confirm that the ground station is set to Gateway Mode (indicated by a purple Mode Indicator light). Relay Mode (indicated by a blue light) does not support direct internet access. To switch to Gateway Mode before deployment, press the power button three times consecutively.
3. Test Network Connectivity: Ensure the system has internet access. You can run a built-in network test from within the DJI Enterprise app during the deployment process.
4. Check Network Bandwidth: Confirm that your network bandwidth meets the minimum requirement of 100 Mbps or higher.
5. Inspect Ethernet Cable Wiring: Verify that both ends of your Ethernet cable are crimped using the standard T568B wiring sequence. You can use a network cable tester to confirm the pinouts are correct.

What is the purpose of the sub-2GHz band on the DJI O4 Ground Station?

The Sub2G frequency band encompasses radio frequencies operating below the 2 GHz* threshold. Activating this band on supported aircraft optimizes the communication link with the remote controller, simultaneously extending the maximum transmission range and bolstering resistance to electromagnetic interference.

* The Sub2G band is only supported when pairing the Matrice 400 with the DJI O4 Ground Station. Regional restrictions apply; please consult your local laws and regulations for availability.

What is the default Relay Mode Remote Access password, and how do I reset it if it's forgotten?

1. Default Password: The factory-set password is 123456. You will be prompted to change this password during your initial login.
2. Password Storage: Your remote controller and DJI FlightHub 2 automatically save passwords for previously paired ground stations, allowing you to view them directly in the app after a successful connection. Always safely document any new passwords you create.
3. Password Reset: If you cannot access a previously connected remote controller, press and hold the power button on the DJI O4 Ground Station for 8 seconds to restore the default password (123456).

Is the DJI Dock 3 compatible with both the DJI O4 Ground Station and D-RTK 3 Relay Station simultaneously?

Concurrent operation within a single task is not supported at this time. This functionality is planned for implementation in a future firmware update.