About Us



Located in Canada and the USA, DrDrone is a DJI Authorized Retail Store with a focus on technical support from leading industry experts. We take pride in giving each and every one of our customers industry-leading expertise about all the products we carry. We offer a wide variety of both consumer and professional drones for applications that vary from photography to law enforcement to search and rescue. In addition to our retail drones, the engineers at DrDrone can also build custom drones to design a system specifically tailored to the exact needs of your job.

 


Ongoing Tech Support with Every Purchase

 

We carry a wide variety of consumer and professional drones for different applications including photography, search and rescue, recreation, law enforcement and more. From accessories to parts - we are your one-stop shop for the industry's latest and most innovative products. If customization is what you're looking for, our staff specializes in custom drone builds and upgrades so you can take to the skies with a drone built to your exact specifications.

At DrDrone, we are dedicated to providing clients with exceptional customer service and ongoing tech support after your purchase. Whether you are looking to take flight for the first time or make a repair you can contact us for one-on-one support through any preferred channel including live chat, email, social media, and mobile.


Ongoing Technical Support

 

We carry a wide variety of consumer and professional drones for different applications including photography, search and rescue, recreation, law enforcement and more. From accessories to parts - we are your one-stop shop for the industry's latest and most innovative products. If customization is what you're looking for, our staff specializes in custom drone builds and upgrades so you can take to the skies with a drone built to your exact specifications.

At DrDrone, we are dedicated to providing clients with exceptional customer service and ongoing tech support after your purchase. Whether you are looking to take flight for the first time or make a repair you can contact us for one-on-one support through any preferred channel including live chat, email, social media, and mobile.

ongoing technical support with every purchase

DrDrone provides Ongoing Tech Support and Priority Service for every purchase to help aid drone enthusiasts of any level. We have a dedicated support team of engineers and technicians who are factory trained and certified by DJI to assist you at any time. Our team can provide tech support such as dealing with the manufacturer for anything related to the warranty, DOA products, or just general tech support regarding firmware updates or system features. We can also repair drones of all shapes and sizes, offering fast turnaround for repair services on both commercial and recreational drones to ensure you’re back in the air as soon as possible.

DrDrone offers equipment-specific training for numerous job applications, teaching you how to use the drone and its features to conduct any process from an industrial survey to a thermal inspection. Our team has worked with numerous government agencies, police departments, Universities, and municipal services all over Canada and the US. All of our government and commercial clients have enjoyed the incredible value of our individual technical support and comprehensive knowledge of all our retail products.

Our clients fly with confidence thanks to our premium customer service. Whether you’re a first time drone pilot or an experienced flyer, you can contact us for one-on-one support via email, live chat, phone, or social media.



DJI AUTHORIZED RETAIL STORE



Testimonials