Frequently Asked Questions
DJI Matrice 5T
DJI Matrice 5T
What is the IP rating of the DJI Matrice 5T, and is it safe to operate in the rain?
The aircraft is IP55 certified*. Avoid operating the drone in rainfall heavier than 100 mm/24 h**.
*Adhere to the guidelines outlined in the IP55 protection rating documentation. The product obtained its IP55 classification through testing in a controlled laboratory environment.
IPX5 water-resistance testing parameters:
(1) internal nozzle diameter of 6.3 mm;
(2) water flow rate of 12.5 L/min (±5%); (3) water pressure reaching approximately 30 kPa;
(4) 2.5 to 3 m distance between the nozzle and the device;
(5) minimum test duration of 1 minute per square meter of surface area, totaling no less than 3 minutes;
(6) water projected against the enclosure from every direction. IP5X dust-resistance testing parameters:
(1) test medium consisting of dry, non-abrasive fine dust;
(2) dust fine enough to clear a flat square-mesh sieve with a 75 μm aperture and a 50 μm wire diameter;
(3) dust concentration of 2 kg per cubic meter of test chamber volume;
(4) 8-hour testing duration;
(5) testing performed inside a sealed dust chamber.
This IP rating is not permanent, and protection capabilities may degrade over time as a result of standard wear and tear.
To prevent moisture from impacting device performance, thoroughly wipe the aircraft dry prior to storage if operated in the rain.
What components make up the sensing system on the DJI Matrice 5T?
Six-Directional Fisheye Vision Array (4 upward, 2 downward) Horizontally Scanning LiDAR Tri-Directional mmWave Radar (forward, upward, and downward) Downward-Facing ToF (Time-of-Flight) Infrared Sensor
What are the performance capabilities of the obstacle sensing system on the DJI Matrice 5T?
Wire-level obstacle detection capabilities: When approaching a transmission line head-on (21.6 mm steel-core aluminum stranded wire), the system supports obstacle sensing at flight speeds up to 21 m/s. When approaching a distribution line head-on (12 mm steel-core aluminum stranded wire), the system supports obstacle sensing at flight speeds up to 15 m/s.
Obstacle detection performance may fluctuate based on environmental factors (such as clouds, fog, rain, or snow) alongside the material, alignment, and geometry of the target object. Due to inherent system constraints, the aircraft cannot actively evade fast-moving objects; exercise caution when operating in dynamic environments and consult the user manual for additional details. Furthermore, the mmWave radar feature may be restricted or disabled in certain countries and regions. Always check local laws and regulations for compliance.
Does the DJI Matrice 5 Series support battery hot-swapping?
No.
Which European certification classes apply to the DJI Matrice 5T?
The aircraft carries EASA C2/C6 and UK CAA UK2/UK6 certifications. Achieving compliance with EASA C5 or UK CAA UK5 operational standards requires a dedicated C5 (UK5) combo.
What is the activation process for the DJI Matrice 5T?
When powering on the DJI RC Plus 3 Enterprise for the first time, establish an internet connection via Wi-Fi or a mobile hotspot, then complete the controller's activation using the on-screen instructions. Once the remote controller is activated, open the DJI Pilot 2 app to link it with the DJI Matrice 5T aircraft and follow the in-app prompts to finalize the aircraft's activation process.
How can I access Network RTK services on the DJI Matrice 5T without a 4G dongle (SIM card included)?
You can establish a connection to Network RTK services using the remote controller's Wi-Fi.
Are the Network RTK services for the DJI Matrice 5T tied to the remote controller or the aircraft?
Remote controller.
What is the total number of payload accessory ports available on the DJI Matrice 5T?
The aircraft is equipped with three external E-Port V3 ports.
Are high-altitude propellers included with the DJI Matrice 5T?
No. However, the standard propellers are capable of supporting flight operations at altitudes up to 7,000 meters above sea level.
Which propeller types are compatible with the DJI Matrice 5T?
The aircraft supports standard DJI Matrice 5 Series Propellers and DJI Matrice 5 Series Anti-Ice Propellers.
What precautions should be taken regarding the aircraft arms of DJI Matrice 5T?
The aircraft arms are crafted from lightweight, high-strength carbon fiber. Over time, high-frequency operational vibrations may cause minor surface wear at contact points; this is standard mechanical wear and will not impact normal functionality.
What safety precautions should be observed when operating the top-mounted rotating LiDAR on the DJI Matrice 5T?
Ensure the gimbal protector is attached to the rotating LiDAR whenever the aircraft is not in operation.
Should the dome become dirty, wipe it clean immediately using the provided cloth to maintain peak obstacle detection performance.
Does the DJI Matrice 5T support relay functionality, and what is the maximum number of aircraft that can be relayed simultaneously?
Yes. The DJI Matrice 5T supports onboard relay capabilities and can concurrently relay signals for up to two additional Matrice 5T aircraft. To maintain stable communication and relay performance, avoid operations in environments with high electromagnetic interference.
This feature is unsupported in countries or regions that prohibit or lack support for the 5 GHz frequency band. Refer to local laws and regulations for applicable restrictions and operational guidelines.
Is the DJI Matrice 5T compatible with the D-RTK 3 Multifunctional Station?
Yes. However, the aircraft exclusively supports the D-RTK 3 when configured in Base Station mode.
Does the DJI Matrice 5T support 4G?
Yes. The aircraft integrates dual internal DJI Cellular Dongle 2 modules.
Are DJI Matrice 5T accessories cross-compatible with the DJI Matrice 4 Series?
No. DJI Matrice 5T accessories are not cross-compatible with the DJI Matrice 4 Series.
Does the DJI Matrice 5T support TimeSync 2.0 high-precision synchronization?
Yes. TimeSync 2.0 provides the following technical capabilities:
Delivers high-precision mid-exposure timestamps to achieve microsecond-level synchronization.
Synchronizes system time seamlessly across the camera, gimbal, flight controller, and onboard RTK module.
Incorporates next-generation real-time pose compensation, synthesizing aircraft and gimbal attitude data to log the exact optical center (exit pupil) position directly into the image metadata.
What precautions should be observed when transporting and storing the DJI Matrice 5T?
Always store the aircraft flat and securely inside its designated carrying case. To prevent surface abrasions or hardware damage, do not place unrelated items inside the carrying case or the Charging Hub compartment.
Does the DJI Matrice 5T support simultaneous photo or video recording using both the Wide and Tele cameras?
Yes.
What is the maximum number of images the DJI Matrice 5T can record in a single capture?
Up to four images, encompassing the Wide, Tele, Thermal, and active Fusion Mode views.
The active Fusion Mode view is saved only when Fusion Mode is enabled.
What is the distinction between Picture-in-Picture (PIP) and Overlay display modes in Fusion Mode?
Picture-in-Picture (PIP) Mode: Displays the thermal feed as an inset window over the visible-light view. If the zoom level surpasses the thermal camera's maximum range, the visible-light and thermal views automatically blend into a fused display.
Overlay Mode: Directly fuses the thermal feed with the visible-light feed whenever the visible-light optical/digital zoom reaches 2× or higher.
At what zoom factor does monochrome night vision activate on the DJI Matrice 5T?
Monochrome night vision can be manually engaged once the zoom factor reaches 11× or higher.
Does the DJI Matrice 5T camera payload support lens defogging?
Yes. However, temporary condensation may develop on the lens surface when operating across rapid ambient temperature transitions. This is normal and will dissipate naturally within a short period.
Why does image sharpness and clarity improve when zooming to 26× or higher under well-lit conditions?
Under optimal lighting conditions, the Tele camera automatically switches to an 8K capture mode at zoom factors of 26× or higher, significantly enhancing resolving power and image clarity.
What action should be taken if warnings such as "Sensor Error" or "Vessel Speed Too High" appear when the aircraft is placed on a vessel with Boat Launch mode disabled?
Enabling Boat Launch mode will automatically clear these warnings.
How should I troubleshoot the "Failed to Enable" error when activating Dynamic Home Point?
Disable Dynamic Home Point, then re-enable it. If the issue persists, force close the DJI Pilot 2 app and relaunch it.
Is downward or omnidirectional obstacle sensing disabled once Boat Launch mode is enabled?
Yes. Enabling Boat Launch automatically deactivates downward vision sensing to facilitate smooth automated takeoff and landing from a moving deck. When transitioning back to operations over land or other stationary environments, verify that downward obstacle sensing is re-engaged to maintain flight safety.
What operational factors should be considered when utilizing Boat Launch mode?
Operating Location & Conditions: Conduct takeoff and landing from the stern (rear) of the vessel whenever possible. Optimal operating parameters are vessel speeds below 10 knots and relative wind speeds under 5 m/s; exercise heightened vigilance outside these thresholds.
Deck & Payload Preparation: Secure a flat, unobstructed deck area of at least 3 m × 3 m with completely clear overhead clearance. Position the official landing marker precisely at the center, ensuring its dimensions, color, and pattern conform strictly to DJI specifications. Do not install any bottom-mounted payloads on the aircraft.
Situational Awareness: Continuously cross-reference the remote controller’s live video feed with direct visual line-of-sight observation during both takeoff and landing phases to monitor environmental shifts in real time.
Pattern Acquisition & Landing Trigger: Once the vision system identifies the landing marker, the remote controller emits both auditory and haptic alerts. Press the C1 custom button to initiate automated landing.
Touchdown Execution: When descending directly over the target pattern during auto-landing, maintain continuous downward throttle input to expedite the final touchdown and mitigate the risk of aborts caused by sudden deck movement or turbulence.
Abort & Re-engagement Behavior: If the vision system loses tracking of the landing marker during auto-landing, the aircraft may execute an automatic go-around climb; exceeding an altitude of 20 meters will cancel the landing procedure entirely. If visual lock on the target pattern is re-established during the ascent, the aircraft automatically re-engages landing mode.
What steps should be taken if the Health Management System (HMS) reports insufficient onboard GNSS satellite acquisition and advises relocating to an open area after enabling Boat Launch?
This is expected behavior. Keep the vessel stationary and allow the GNSS signals time to converge until the aircraft establishes a stable positioning fix. Convergence typically requires approximately 20 to 30 seconds, though acquisition may take longer in environments with degraded signal reception.
How should I proceed if an "IMU Abnormality" or "Large IMU Deviation" warning persists after powering on the aircraft?
Power on the aircraft while holding it steady in your hands. Once the initialization sequence finishes, place the aircraft back down on the vessel deck; the alert should clear automatically
Which transmission and distribution line configurations are compatible with the Power Line Inspection feature?
Under zero-wind conditions, the Power Line Inspection feature supports single-, two-bundle, four-bundle, six-bundle, and eight-bundle conductors, alongside overhead ground wires, provided the line inclination remains under 40°.
Is RTK positioning required to use the Power Line Inspection feature?
No, RTK is not strictly required. The aircraft dynamically tracks the elevation profile and sag of power lines during lateral flight without depending on pre-surveyed 3D models or precision flight paths.
However, if your post-flight workflow relies on photo POS metadata for centimeter-level defect geolocation, enabling RTK is highly recommended.
Does the aircraft automatically circumvent obstacles while executing a power line inspection flight?
No. If the aircraft detects obstacles such as trees or structures near the lines, it will automatically brake and maintain a stationary hover. You must take manual control to pilot past the obstruction, manually capture the omitted conductor segment, and then resume the automated inspection mission.
Can the aircraft conduct inter-phase (center-phase) conductor inspections?
For operational safety reasons, flying between conductor phases (inter-phase inspection) is strongly discouraged, as the DJI Matrice 5T must maintain close proximity to the lines during inspection tasks.
Can the gimbal pitch or angle be manually adjusted while conducting an inspection mission?
Yes, the gimbal pitch can be manually adjusted during an active inspection mission.
What best practices ensure high-quality data capture during inspection flights?
Conduct inspections during clear, well-lit conditions. If captured imagery appears blurry or grainy, decrease the standoff distance, increase the optical zoom, or reduce the aircraft's flight speed.
In which regions or countries is the Power Line Inspection feature currently supported?
This feature is supported and available globally.
Does switching the camera to 8K mode yield better inspection results?
No. The Power Line Inspection feature does not support 8K capture. Beyond offering negligible visual gains for inspection purposes, 8K processing imposes a heavier computational load and significantly increases capture intervals between shots.
Can the aircraft simultaneously capture and store both wide-angle and thermal images?
Currently, this feature only saves images captured by the visual zoom camera.
What is the function of the antenna panel on the DJI RC Plus 3 Enterprise remote controller?
The antenna panel houses integrated video transmission antennas. For optimal signal strength and transmission stability, keep the panel oriented directly toward the aircraft during flight.
Once the remote controller has been initially activated, simply unfolding the antenna panel will automatically turn on the device.
Is the DJI RC Plus 3 Enterprise compatible with the Matrice 4 Series, Matrice 4D Series, Mavic 3 Enterprise Series, Matrice 3D Series, or Matrice 350 RTK?
No.
Can third-party USB-C chargers be used to power or charge the DJI RC Plus 3 Enterprise remote controller?
Yes. However, it is best to use the USB-C port on the DJI 515W Power Adapter, or a third-party USB Power Delivery (PD) charger delivering at least 65 W.
Does the DJI RC Plus 3 Enterprise support the DJI Mobile SDK (MSDK)?
Yes.
What is the purpose of the HOST port on the DJI RC Plus 3 Enterprise remote controller?
It is a reserved interface intended for development purposes; it does not support device charging.
How long does a DJI Matrice 5T battery take to fully charge?
When operating the standard DJI 515W Charging Hub and DJI 515W Power Adapter at an ambient temperature of 25° C (77° F):
0% to 100%: approx. 45 minutes
0% to 95%: approx. 40 minutes
10% to 95%: approx. 31 minutes
Charging durations may lengthen in hotter or colder conditions, depending on current ambient temperatures and battery status.
Does the DJI Matrice 5 Series Intelligent Flight Battery feature automatic self-heating?
Yes, the battery features automatic self-heating when operating in low-temperature environments.
What precautions should be observed when inserting or removing the battery, and how can I confirm that it is properly secured?
The battery compartment utilizes a dual-stage latch mechanism. When inserting the battery, push firmly until the latch fully engages the second stage. To verify that it is properly secured, ensure the orange alignment marks on the battery are completely concealed.
It supports firmware updates and provides power output to charge external devices.
What is the maximum charging power output of the DJI Matrice 5 Series Charging Hub?
515 W.
What causes the "Battery communication error. Return to home or land promptly" prompt during flight, and what steps should I take if it occurs?
This warning is typically triggered when the battery is not fully locked into the second-stage latch prior to takeoff. Initiate a return to home (RTH) or land the aircraft immediately, then ensure the battery is pushed firmly into place until the latch fully engages and all orange alignment indicators are concealed.
How do I update the firmware on the DJI Matrice 5T?
Firmware can be updated using any of the following methods:
DJI Assistant 2 (Enterprise Series): Connect the aircraft or remote controller to a computer via USB to perform the update.
DJI Pilot 2 App: Connect the remote controller to the internet, power on the aircraft, and update the firmware directly within the app.
Offline Update via SD Card: Download the offline firmware package for the aircraft and remote controller from the official DJI website, transfer it to an SD card, insert the card into the remote controller, and run the update.
Which applications and software are compatible with the DJI Matrice 5T?
The DJI Matrice 5T supports the DJI Pilot 2 app as well as third-party applications built using the DJI Mobile SDK (MSDK).
Does the DJI Matrice 5T support Dual Operator Mode, allowing two remote controllers to operate a single aircraft simultaneously?
No.
Does the DJI Matrice 5T support integration with DJI FlightHub 2 for remote control of the aircraft and its DJI payloads?
Yes. The DJI Matrice 5T supports remote control over flight operations, gimbal cameras, PSDK payloads, and route-planning functions via DJI FlightHub 2.
Which types of SDK development does the DJI Matrice 5T support?
The platform supports Payload SDK (PSDK), Mobile SDK (MSDK), and Cloud API. For technical assistance or developer support, please contact us.
How can I obtain documentation and technical support for the DJI Matrice 5T Intelligent Algorithm Developer?
You can visit the DJI Developer portal for documentation and resources, or contact us for technical support.
Can the DJI Matrice 5T be operated across different countries or regions?
No. Please verify regional compatibility and applicable country support with your authorized dealer prior to purchase.
Is the DJI Cellular Dongle 2 included as standard with the DJI Matrice 5T?
The DJI Matrice 5T is equipped with two integrated DJI Cellular Dongle 2 modules. These modules function as mutual backups, operating concurrently while consuming data from their respective plans.
What functions and features are supported when using the DJI AS2 Speaker?
The DJI AS2 Speaker supports real-time broadcasting, audio recording, media import, text-to-speech (TTS), and echo cancellation. Additionally, it integrates a new five-color strobe light designed to improve operational efficiency and tactical flexibility during emergency search and rescue missions.
Which aircraft models are compatible with the DJI AS2 Speaker?
The DJI AS2 Speaker is exclusively compatible with the DJI Matrice 5T.
What precautions should be observed when installing the DJI AS2 Speaker?
After inserting the speaker's USB-C connector into the designated port on the aircraft, press firmly to ensure a tight seal for optimal water resistance.
Align the mounting screws with the corresponding screw holes on the aircraft, then securely tighten them using the provided tool.
Once installed, establish an internet connection, activate the speaker, and calibrate the aircraft compass as prompted by the app. If a firmware update is available, follow the on-screen instructions to update to the latest version.
What precautions should be observed when operating the DJI AS2 Speaker?
Installing the speaker affects the aircraft's propulsion performance and overall flight time. Exercise caution during flight.
For optimal audio clarity, broadcast voice transmissions using the standard remote controller. Avoid broadcasting continuous single-frequency tones, as doing so may cause irreversible damage to the speaker hardware.
DO NOT operate the speaker near crowds or in noise-sensitive urban environments, as extreme volume levels may result in hearing impairment, accidents, or injury.
What best practices should be followed when using the real-time broadcasting feature of the DJI AS2 Speaker?
Speak in close proximity to the microphone at the top of the remote controller and maintain a steady, moderate speaking pace.
What customizable shortcut functions and quick-access operations are supported on the DJI AS2 Speaker?
The DJI AS2 Speaker supports shortcut controls to initiate and terminate real-time broadcasting. For rapid operational access, map these actions to customizable remote controller buttons via Customize RC Buttons in the DJI Pilot 2 app.
Mount the speaker onto the aircraft; upgrading the aircraft firmware will update the speaker simultaneously. You can update the firmware using one of three methods:
DJI Assistant 2: Connect the aircraft to a computer and perform the update via DJI Assistant 2 (Enterprise Series).
DJI Pilot 2 App: Tap the firmware update prompt on the app's home screen to update directly over the air (OTA).
Consistency Upgrade: When prompted by the app to resolve a firmware inconsistency across modules, select Upgrade to synchronize versions.
What features and lighting functions are supported by the DJI AL2 Spotlight?
The spotlight offers two primary operating modes: Lighting and Strobe. Lighting mode includes Flood, Spotlight, and Combined (All) sub-modes, while Strobe mode provides Slow Flash, Fast Flash, and Alternating flash options.
It supports toggling the Follow Gimbal Orientation feature on or off.
Which aircraft models are compatible with the DJI AL2 Spotlight?
It is currently only compatible with DJI Matrice 5T.
What precautions should be observed when installing the DJI AL2 Spotlight?
Unfold both arms of the spotlight prior to installation.
Insert the spotlight's USB-C connector into the designated aircraft port, pressing firmly to ensure a tight, weather-resistant seal.
Align the mounting screws with the corresponding screw holes on the aircraft, then tighten them securely using the provided tool.
Once mounted, connect the system to the internet and complete the spotlight activation via the app prompts. If prompted, proceed to update to the latest firmware.
What precautions should be observed when operating the DJI AL2 Spotlight?
Prior to powering on the system, confirm that the spotlight lens is facing upward. If oriented downward, the gimbal may strike the ground during self-calibration, fail the self-check sequence, and enter protection mode; the self-check will automatically resume and finish once the aircraft becomes airborne.
Mounting the spotlight affects the aircraft's propulsion output and flight endurance. Exercise caution while flying.
Operating the spotlight may interfere with the aircraft's vision positioning system. Fly with heightened awareness.
DO NOT aim the spotlight directly into human eyes, as intense illumination can result in ocular injury.
The spotlight housing can reach high temperatures during extended use. Handle with care to prevent burn injuries.
Can the Follow Gimbal Orientation function be disabled on the DJI AL2 Spotlight?
Yes. The Follow Gimbal Orientation function can be disabled within the spotlight settings.
When disabled, the spotlight remains fixed at its current angle. Once re-enabled, the spotlight automatically realigns with the current orientation of the gimbal. Note that this feature is enabled by default each time the aircraft restarts.
What customizable shortcut functions and quick-access operations are supported by the DJI AL2 Spotlight?
The DJI AL2 Spotlight supports shortcut operations to power the light on or off and activate strobe mode. For rapid access during missions, assign these actions to customizable remote controller buttons via Customize RC Buttons in the DJI Pilot 2 app.
How do I update the firmware of the DJI AL2 Spotlight?
Mount the spotlight onto the aircraft; updating the aircraft firmware will update the spotlight simultaneously. You can update the firmware using one of three methods:
DJI Assistant 2: Connect the aircraft to a computer and perform the update using DJI Assistant 2 (Enterprise Series).
DJI Pilot 2 App: Tap the firmware update prompt on the app's home screen to update directly over the air (OTA).
Consistency Upgrade: When the app prompts to resolve a firmware inconsistency between modules, select Upgrade to synchronize versions.
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