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Frequently Asked Questions

Camera

Q: What new features does the Osmo Action 5 Pro have compared to the Osmo Action 4?

A: The Osmo Action 5 Pro introduces several upgrades, including a next-generation 1/1.3-inch CMOS sensor, brighter OLED touchscreens on the front and rear, support for Wi-Fi 6.0 for faster transfers, 47GB of internal storage, and an extended battery life of up to 4 hours*. It also adds Subject Tracking and SuperNight modes. For more details, refer to the model comparison page.

*Battery life was measured under specific laboratory conditions: 25° C, recording 1080p/24fps (16:9) video with RockSteady enabled, Wi-Fi off, and screens off. Actual battery life may vary based on usage and regulations in the EU and UK, which affect operating temperatures.

 

Q: What is the size of the image sensor in the Osmo Action 5 Pro, and how does it compare to the Osmo Action 4?

A: The Osmo Action 5 Pro features a next-gen 1/1.3-inch CMOS sensor with an expanded dynamic range of up to 13.5 stops. It supports high-quality imaging in low light at up to 4K/60fps, as well as 4K/120fps video in 4:3 format.

 

Q: What resolution settings are supported by the Osmo Action 5 Pro?

A: The camera supports the following resolutions:

4K (4:3): 3840×2880 @ 100/120fps, 24/25/30/48/50/60fps
4K (16:9): 3840×2160 @ 100/120fps, 24/25/30/48/50/60fps
2.7K (4:3): 2688×2016 @ 100/120fps, 24/25/30/48/50/60fps
2.7K (16:9): 2688×1512 @ 100/120fps, 24/25/30/48/50/60fps
1080p (16:9): 1920×1080 @ 100/120/200/240fps, 24/25/30/48/50/60fps
What video format is supported by the Osmo Action 5 Pro? The camera supports MP4 (HEVC) video format.

 

Q: Does the Osmo Action 5 Pro offer distortion correction?

A: Yes. You can switch the field of view (FOV) from Wide to Standard (Dewarp) by tapping the RS|Wide icon in the recording specifications page.

 

Q: Can I save original photos from Timelapse?

A: Yes, Timelapse photos can be saved and viewed on a computer.

 

Q: What is RockSteady 3.0?

A:RockSteady 3.0 is an Electronic Image Stabilization (EIS) system that enhances stability by adjusting the shutter speed and combining multiple frames. This technology ensures sharp, clear, and well-exposed footage.

 

Q: What is HorizonSteady?

A: HorizonSteady stabilizes footage by using DJI's algorithm to correct shakes across 360° horizontal rotation, keeping the horizon level in every frame, regardless of the camera's mounting position. It's ideal for activities like cycling or go-karting.

 

Q: What are the shooting specs supported by HorizonSteady?

A: HorizonSteady supports 1080p @ 24/25/30/48/50/60fps and 2.7K (16:9) @ 24/25/30/48/50/60fps.

 

Q: What about HorizonBalancing?

A: HorizonBalancing supports 1080p @ 24/25/30/48/50/60fps, 2.7K (16:9) @ 24/25/30/48/50/60fps, and 4K (16:9) @ 24/25/30/48/50/60fps.

 

Q: Can the Osmo Action 5 Pro shoot slow-motion videos?

A: Yes, it can record slow-motion videos up to 1080p at 240fps, allowing for 8x slow-motion playback.

 

Q: What is the D-Log M color mode?

A: D-Log M captures a wide dynamic range and evenly distributes colors across the spectrum. This produces low-contrast footage with a flat color profile, offering greater flexibility for post-production editing.

 

Q: How can I export photos and videos from the Osmo Action 5 Pro?

A: There are three ways to export content:

Download it via the DJI Mimo app from the microSD card or internal storage.
Use a card reader to transfer files from the microSD card to your computer or smartphone.
Connect the camera to a device with a Type-C cable by enabling OTG Connection in the settings.

 


Q: Where is footage saved on the Osmo Action 5 Pro?

A: Footage can be saved either on the microSD card or in the camera's built-in storage.

Does the Osmo Action 5 Pro use a prime lens? Yes, it features a prime lens, ensuring clear focus on subjects that are at least 350 mm away from the lens.

 

Q: Does the Osmo Action 5 Pro support metering?

A: It supports evaluative metering but does not offer spot metering.

 

Q: Can the Osmo Action 5 Pro shoot HDR videos?

A: The Osmo Action 5 Pro captures footage with a high dynamic range, making a separate HDR mode unnecessary.

 

Q: Where is the color temperature sensor, and what does it do?

A: The sensor is integrated into the "O" of the logo on the front. It helps maintain accurate color temperature, particularly in complex lighting conditions, such as underwater or in environments with flickering light.

 

Q: What are the specs for SuperNight mode? When should it be used?

A: SuperNight mode supports 1080p @ 24/25/30/48/50/60fps, 2.7K (16:9) @ 24/25/30fps, and 4K (16:9) @ 24/25/30fps. It's recommended for low-light urban scenes. RockSteady 3.0 or 3.0+ can be enabled, with options for standard or wide FOV.

 

Q: How does Subject Tracking mode work on the Osmo Action 5 Pro?

A: Subject Tracking mode ensures that the subject remains centered in the frame while tracking their movements. This feature is perfect for sports like skiing, cycling, or motorcycling but is not suitable for tracking pets or non-human subjects.

To use it, a gray frame will appear in the camera view, and once a person is detected, it will turn yellow to indicate tracking. When recording begins, the box turns green, signifying the subject is locked. If the subject is lost for more than 10 seconds, the tracking resets, requiring the user to re-lock the subject to resume tracking.

Operation

Q: What app should I use to control the Osmo Action 5 Pro with my smartphone?

A: The DJI Mimo app. It lets you adjust settings, switch shooting modes, sync media, and edit and share your content.

Q: How do I activate the Osmo Action 5 Pro?

A: Follow these steps:

Download the DJI Mimo app by scanning the QR code shown on the camera screen or from your app store.
Press and hold the quick switch button to power on the Osmo Action 5 Pro.
Open the DJI Mimo app, tap the Camera icon, and enable Bluetooth and Wi-Fi on your smartphone to connect to the camera.
Once connected, follow the prompts in the app to activate the device.
Complete the activation by following the instructions in the app.


Q: How do I update the firmware on the Osmo Action 5 Pro?


A: The DJI Mimo app will automatically send firmware update notifications. Follow the prompts to update.

Q: How do I switch between the front and rear screens?
A: Swipe up from the bottom of a screen to unlock and switch to that screen. You can also choose to display both screens simultaneously or use just one through the camera menu.

 

Q: Does the front screen support touch control?
A: Yes, the front screen allows you to control settings, switch modes, playback videos, and more.

 

Q: How do I switch to vertical shooting?
A: Simply hold the camera vertically, or attach the Horizontal-Vertical Protective Frame with other accessories to switch between horizontal and vertical shooting.

 

Q: Does the Osmo Action 5 Pro support voice control?
A: Yes, it supports voice commands in English and Mandarin. Voice control works best within one meter and in a quiet environment.
English voice commands include:

Start Recording
Stop Recording
Take Photo
Shut Down


Q: How do I use the InvisiStick feature?
A: After filming with the Osmo Action 5 Pro and a selfie stick, connect to the DJI Mimo app to remove the selfie stick from the footage*. For more details, check out the tutorial video.

For the best results, use the Osmo 1.5m Extension Rod and avoid covering any part of your body with the stick. InvisiStick supports up to 1080p resolution when processed on the cloud, and up to 720p locally.

 

Q: How do I share videos I’ve shot?
A: You can either save the video to your smartphone and share it, or upload it through the DJI Mimo app and share the generated link.

 

Q: How can I manually adjust camera settings like shutter speed and ISO?

A: On the camera view, tap the Image/Audio Settings icon, enable PRO mode in the upper right corner, and set Exposure to M (Manual) mode to adjust shutter speed and ISO.
In the DJI Mimo app, tap the "..." icon in the camera view, enable PRO mode, then return to the camera view and adjust settings through the Image/Audio Settings icon.

 

Q: Does the Osmo Action 5 Pro have a sleep mode?
A: Yes. Press and hold the quick switch button to enter sleep mode. Press the same button once to wake the camera, or press the shutter/record button to activate the Snapshot feature.

 

Q: What is the SnapShot feature used for?
A: When the camera is powered off, press and hold the shutter/record button to start recording immediately using the pre-set SnapShot settings. If no further actions are taken after 3 seconds, the camera will automatically power off.

 

Q: Can I use an external microphone with the Osmo Action 5 Pro?
A: Yes, you can connect a third-party microphone using a 3.5mm Type-C adapter.

 

Q: Can I adjust the playback volume on the Osmo Action 5 Pro?
A: Yes, tap the Volume icon on the playback screen to turn sound on or off. Press and hold the icon to adjust the volume.

 

Q: How do I view the current altitude or diving depth on the Osmo Action 5 Pro?
A: Swipe down in the camera view, tap the Settings icon, and select Depth & Altitude. In Diving mode, enable Auto Record, and the camera will automatically start recording at 1 meter underwater, displaying depth and duration. In Hiking & Parachuting mode, enable Altitude Display and set Min Altitude Display to Always to show real-time altitude in the camera view.

 

Q: How do I use the 32x Super Slow Motion feature?
A: Record videos in standard mode at 1080p @ 100/120/240fps or 2.7K/4K (16:9) @ 100/120fps. Then, use 4x frame interpolation to create up to 32x slow-motion footage (up to 1080p/960fps).

 

No need to switch to Slow Motion mode—just record in standard video mode. During playback, if the video is longer than 3 seconds, tap the Snail icon at any point to apply in-camera slow-motion processing and save a super slow-motion version of the original footage.

Battery

Q: How long is the operating time of the Osmo Action 5 Pro?
A: The maximum operating time is 4 hours*, and up to 3.6 hours** in environments as cold as -20° C.

This is measured under laboratory conditions at 25° C while recording 1080p/24fps (16:9) video, with RockSteady on, Wi-Fi off, and screens off. Results are from a controlled environment and may vary. In the EU and UK, battery life might differ due to local temperature regulations. Refer to actual user experience for more details.
** This is measured under laboratory conditions at -20° C while recording 1080p/24fps (16:9) video, with RockSteady on, Wi-Fi off, and screens off. Results are from a controlled environment and may vary.


Q: Does the Osmo Action 5 Pro support fast charging?
A: Yes, you can use the DJI 30W USB-C Charger* for fast charging.

The DJI 30W USB-C Charger is sold separately.

 
Q: Can the Osmo Action 5 Pro be used while charging?
A: Yes, it can be used while charging. However, Subject Tracking mode and SuperNight mode require a battery. Other modes can be used without a battery, as long as the camera is connected to a power source via a Type-C cable.

Accessories

Q: What accessories are available for the Osmo Action 5 Pro?
A: DJI offers a variety of accessories designed for different scenarios with the Osmo Action 5 Pro. For more details, visit the Accessories section on the product page.

Q: Can I use Osmo Action 5 Pro accessories with other Osmo Action series products?
A: Please refer to the accessory compatibility page for information on compatibility with other Osmo Action series products.

Q: How do I mount different accessories to the Osmo Action 5 Pro?

Official accessories can be attached directly to the Osmo Action 5 Pro using the quick-release locking clips.
Use the Osmo Magnetic Ball-Joint Adapter Mount or the 1/4″ screw hole on the bottom of the Osmo 1.5m Extension Rod to attach a tripod and other accessories.


Q: Can I mount third-party action camera accessories to the Osmo Action 5 Pro?
A: Yes, third-party action camera accessories can be mounted using the Quick-Release Adapter Mount.

Q: How do I mount a tripod to the Osmo Action 5 Pro?
A: Mount a tripod using the Osmo Magnetic Ball-Joint Adapter Mount or the 1/4″ screw hole on the bottom of the Osmo 1.5m Extension Rod. Alternatively, you can use the Osmo Action Multifunctional Charging Handle, which includes a built-in tripod.

Q: Is the Flat Adhesive Base of the Osmo Action 5 Pro reusable?
A: No, the Flat Adhesive Base uses 3M adhesives, which are not reusable.

Q: How do I connect and use the Osmo Action GPS Bluetooth Remote Controller?
A: For detailed instructions, please refer to the tutorial video.

Other

Q: How do I resolve flicker issues when playing footage from the Osmo Action 5 Pro on different computers?
A: Flickering during playback can be influenced by computer settings and performance. To address this issue, try the following solutions:

Apple Mac: Go to System Preferences > Displays > Refresh Rate and set the refresh rate to a fixed value rather than ProMotion.
Other computers: A low-performance graphics card might cause flicker. It is recommended to use a computer with better performance for viewing.


Q: How do I add GPS information to my video?
A: You can record GPS information and add sports data to your video using the DJI Mimo app with the Osmo Action GPS Bluetooth Remote Controller.

Q: Why does the Osmo Action 5 Pro heat up during use?
A: The camera may heat up when using high-performance modes (such as 4K/120fps standard video, 2.7K/60fps Subject Tracking mode, or 4K/30fps SuperNight mode) due to increased power consumption. Extended recording sessions or prolonged handheld use can also cause the camera to warm up.

Q: Can I change the lens on the Osmo Action 5 Pro?
A: No, the lens on the Osmo Action 5 Pro cannot be changed.

Q: Can the Osmo Action 5 Pro connect to Bluetooth or Wi-Fi?
A: Yes, the Osmo Action 5 Pro supports both Bluetooth and Wi-Fi connections.

Q: Is the Osmo Action 5 Pro waterproof?
A: Yes, the Osmo Action 5 Pro is waterproof up to 20 meters without a case and up to 60 meters with the Waterproof Case. Before using it underwater, ensure the battery compartment cover and USB-C port cover are closed, and the Glass Lens Cover is tightened. For extended underwater use or high water pressure environments, use the Waterproof Case. The Osmo Action 5 Pro and its Waterproof Case have an IP68 rating. Avoid using the camera in hot springs, extreme underwater conditions, or with corrosive liquids.

Q: What should I do before using the Osmo Action 5 Pro underwater?

Check that the Glass Lens Cover and screens are intact. Ensure the battery compartment cover and USB-C port cover are closed, and the Glass Lens Cover is tightened.
For depths up to 20 meters, the camera can be used without a case. For depths up to 60 meters, or for extended underwater use, install the Waterproof Case.
Avoid using the camera in hot springs, extreme underwater conditions, or with corrosive liquids.
Allow the camera to air dry before changing the Glass Lens Cover to avoid condensation.
Rinse the camera with clean water after underwater use and let it dry completely before using it again.


Q: What microSD cards are compatible with the Osmo Action 5 Pro?
A: Recommended models include:

SanDisk Extreme PRO 128GB U3 A1 V30 microSDHC
Kingston CANVAS Go! Plus 64GB U3 A2 V30 microSDXC
Kingston CANVAS Go! Plus 128GB U3 A2 V30 microSDXC
Kingston CANVAS React Plus 64GB U3 A1 V90 microSDXC
Kingston CANVAS React Plus 128GB U3 A1 V90 microSDXC
Kingston CANVAS React Plus 256GB U3 A1 V90 microSDXC
Lexar Professional 1066x 64GB U3 A2 V30 microSDXC
Lexar Professional 1066x 128GB U3 A2 V30 microSDXC
Lexar Professional 1066x 256GB U3 A2 V30 microSDXC
Lexar Professional 1066x 512GB U3 A2 V30 microSDXC
Kingston Canvas Go! Plus 1TB U3 A2 V30 microSDXC


Q: How do I clean the lens area of the Osmo Action 5 Pro?

A: Use a lens cleaning cloth to clean dirt on the lens. For dust in the crease at the lens edge, use a dust blower or cotton swab.
For water stains, oil smudges, or fingerprints, apply lens cleaning solution to lens tissues and wipe in a circular motion.


Q: What should I do if dust or sand gets inside the Osmo Action 5 Pro?
A: The Osmo Action 5 Pro is dust-proof, but if dust or sand does get inside and cannot be cleaned, please contact DJI After-Sales for repair.