Q: What is the IP rating of the M350 RTK? Can it fly in the rain?
A: The M350 RTK has an IP55 rating. However, this protection can diminish over time due to normal wear. Avoid flying in rain exceeding 100 mm in 24 hours.
Q: Which propellers come with the M350 RTK?
A: The M350 RTK is equipped with 2110s propellers, with the option to use the 2112 High-Altitude Low-Noise propellers.
Q: Are M300 RTK propellers compatible with the M350 RTK?
A: Yes, but only one type of propeller should be used at a time. Do not mix propeller types.
Q: Can I replace the M350 RTK propellers myself?
A: Yes, but when replacing them, be sure to also change the corresponding screws. Apply threadlocker (Threadlocker 243 is recommended) to the screws for proper installation.
Q: How long does it take to fully charge two TB65 Intelligent Flight Batteries?
A: With a 220V power supply, it takes around 60 minutes to fully charge two TB65 batteries, and about 30 minutes to charge them from 20% to 90%.
With a 110V power supply, full charging takes approximately 70 minutes, and 40 minutes to go from 20% to 90%.
Q: Does the M350 RTK support TB60 Intelligent Flight Batteries?
A: Yes, but you must use two TB60 batteries at a time. Mixing TB60 and TB65 batteries is not allowed.
Q: Why does the battery heat up during long-term storage?
A: The battery automatically discharges to about 50% during storage to ensure safety and prolong lifespan, which may cause it to feel slightly warm.
Q: Can the TB65 Intelligent Flight Battery be used in low temperatures?
A: Yes, the TB65 battery operates between -20°C and 50°C (-4°F to 122°F). However, battery life is shorter in colder conditions. For optimal performance, ensure the battery temperature is above 15°C (59°F) before flying.
When charging in temperatures between -20°C and 5°C (-4°F and 41°F), the battery will automatically heat up before charging. Once installed in the aircraft, it will also heat up to maintain a temperature of 16°C to 20°C (60.8°F to 68°F).
Q: What is the service life of the TB65 Intelligent Flight Battery?
A: The service life is determined by three factors: 12 months, 400 charge cycles, or 120 days of high-power storage—whichever occurs first.
Q: Can I bring a TB65 Intelligent Flight Battery on an airplane?
A: No, with a capacity of 263 Wh, the TB65 battery exceeds the limits allowed by airlines for carry-on luggage.
Q: How do the fans of the BS65 Intelligent Battery Station function?
A: The fans adjust automatically, turning on or off and changing speed based on the ambient and battery temperatures.
Q: How many batteries can the BS65 Intelligent Battery Station charge at once?
A: The BS65 station can store up to eight TB65 batteries and four WB37 batteries. It charges two TB65 batteries and one WB37 battery simultaneously, prioritizing the batteries with the highest charge levels.
Q: Can the M350 RTK be used for precision surveying?
A: Yes, the M350 RTK can perform precision surveying when paired with the Zenmuse P1, Zenmuse L1, or a third-party payload developed using the Payload SDK. For more details, please provide your contact information at the bottom of the page, and we’ll get in touch with you shortly.
Q: Does the M350 RTK support post-processed kinematic (PPK) technology?
A: Yes, when equipped with the Zenmuse P1 or Zenmuse L1, the M350 RTK stores photos/point clouds, GNSS observations, and image log files in the task folder, which can be used for PPK post-processing.
Q: How does the M350 RTK obtain real-time differential data?
A: The M350 RTK can receive real-time differential data in two ways:
1. Connect the aircraft to the D-RTK 2 Mobile Station via DJI Pilot 2 (supports RTCM3.2 protocol).
2. Connect the remote controller to a custom Network RTK service via Wi-Fi hotspot using the NTRIP protocol (supports RTCM3.0/3.1/3.2 protocols).
Q: Can a single D-RTK 2 Mobile Station support multiple M350 RTK drones?
A: Yes, there is no limit to the number of drones that can connect to a single D-RTK 2 Mobile Station simultaneously.
Q: Which payloads are compatible with the M350 RTK?
A: The M350 RTK supports the Zenmuse H30, H30T, L2, H20N, L1, P1, H20, H20T, and certified third-party payloads developed using the DJI Payload SDK.
Q: How many payloads can be mounted on the M350 RTK at once?
A: The M350 RTK can carry up to three payloads simultaneously, using one upward gimbal and two downward gimbals together.
Q: How do I charge the DJI RC Plus?
A: The DJI RC Plus can be charged using the BS65 Intelligent Battery Station. Simply connect the remote controller to the station with a USB-C cable.
Q: Is the M350 RTK compatible with the M300 RTK remote controller?
A: No, the M350 RTK is not compatible with the M300 RTK remote controller.
Q: Can I use the DJI RC Plus with the M300 RTK or the M30 Series?
A: Yes, the DJI RC Plus is compatible with both the M300 RTK and the M30 Series. To use it, update the firmware to version v01.02.04.40 or higher, select the appropriate drone model in DJI Pilot 2, and complete the linking process.
Q: How do I update the firmware on the Matrice 350 RTK?
A: You can update the firmware in several ways:
Q: What are the differences between the E-Port and the Onboard SDK port?
A: The E-Port is a next-generation expansion port for DJI Enterprise drones. It shares the same pin configuration as the Onboard SDK port, but the USB connection requires third-party payloads to function as secondary devices (opposite to the Onboard SDK port). In terms of software, the E-Port only supports Payload SDK V3 and later versions and is not compatible with the Onboard SDK. For technical assistance, please contact dev@dji.com.
Q: What types of SDK development does the M350 RTK support?
A: The M350 RTK supports Payload SDK, Mobile SDK, and Cloud API. For technical support, please reach out to dev@dji.com.
Q: Can third-party Payload SDK payloads designed for the M200 Series and M300 RTK be used with the M350 RTK?
A: Yes, third-party payloads developed with Skyport V2 or X-Port can be compatible with the M350 RTK after updating the adapter and third-party firmware. For further questions, please contact the payload provider or DJI Support.
