Frequently Asked Questions

How many versions does the DJI Matrice 4 Series have, and what are their differences?
The DJI Matrice 4 Series comes in two versions: the DJI Matrice 4T and the DJI Matrice 4E.

• DJI Matrice 4T: Equipped with a 1/1.3-inch CMOS 48MP wide-angle camera, a 1/1.3-inch CMOS 48MP medium telephoto camera, a 1/1.5-inch CMOS 48MP telephoto camera, a thermal imaging camera, a NIR auxiliary light, and a laser rangefinder. It excels in thermal imaging and night capture.
• DJI Matrice 4E: Features a 4/3-inch CMOS 20MP wide-angle camera, a 1/1.3-inch CMOS 48MP medium telephoto camera, a 1/1.5-inch CMOS 48MP telephoto camera, and a laser rangefinder, providing advanced imaging capabilities.

What is the certification level of the DJI Matrice 4 Series in Europe?
The DJI Matrice 4 Series is C2 certified by the European Union Aviation Safety Agency (EASA).

Is the DJI Matrice 4 Series waterproof?
No, the DJI Matrice 4 Series is not waterproof. Avoid contact with water, as it may damage the device. If it rains during a flight, promptly return and land. Ensure the aircraft is completely dry inside and out before using it again.

How do I activate the DJI Matrice 4 Series?
To activate the device:

1. Using the DJI RC Plus 2 Enterprise Edition, connect to the internet via Wi-Fi or a smartphone hotspot.
2. Follow the on-screen instructions to activate the remote controller.
3. Open the DJI Pilot 2 app, connect the remote controller to the aircraft, and follow the prompts to activate the aircraft.

How can I use Network RTK services without a 4G dongle?
Network RTK can be accessed via Wi-Fi on the remote controller.

Are the Network RTK services of the DJI Matrice 4 Series bound to the remote controller or the aircraft?
The Network RTK services are bound to the remote controller.

Does the telephoto camera on the DJI Matrice 4 Series support mapping without GCPs?
No, but the wide-angle camera on the DJI Matrice 4E supports mapping without GCPs.

What precautions should be taken when using the infrared camera of the DJI Matrice 4T?
Avoid exposing the infrared camera lenses to strong energy sources like the sun, lava, or laser beams, as these may permanently damage the sensor.

If the DJI Matrice 4 Series is powered on without unfolding, will it damage the gimbal?
No, powering on without unfolding the arms will not damage the gimbal. However, it is recommended to unfold the arms before powering on to prevent collisions between the gimbal and the arms during the self-check process.

Is the RTK module of the DJI Matrice 4 Series removable?
No, the RTK module is not removable.

Which remote controllers are compatible with the DJI Matrice 4 Series?
The DJI Matrice 4 Series is compatible with two remote controllers:

• DJI RC Plus 2 Enterprise Edition (standard remote controller included with the DJI Matrice 4 Series)
• DJI RC Plus 2 Enterprise Enhanced Edition (available for purchase separately)

What is the difference between the DJI RC Plus 2 Enterprise Edition and the DJI RC Plus 2 Enterprise Enhanced Edition?
The DJI RC Plus 2 Enterprise Enhanced Edition includes additional expansion interface components, enabling compatibility with a wider range of industry products.

Can the DJI RC Plus 2 Enterprise Edition and DJI RC Plus 2 Enterprise Enhanced Edition charge their batteries using third-party USB-C chargers?
Yes, they can. For optimal charging speed, it is recommended to use the DJI Portable Charger (100W) or other PD protocol chargers with a power output of 100W or more.

Do the DJI RC Plus 2 Enterprise Edition and DJI RC Plus 2 Enterprise Enhanced Edition support MSDK?
Yes, both models support MSDK (Mobile Software Development Kit).

Is the DJI RC Plus 2 Enterprise Remote Controller compatible with DJI Mavic 3 Enterprise Series drones?
No, the DJI RC Plus 2 Enterprise Remote Controller is not compatible with the DJI Mavic 3 Enterprise Series.

How to Charge the DJI Matrice 4 Series Battery
The DJI Matrice 4 Series batteries can only be charged using the DJI Matrice 4 Series Battery Charging Hub.

What functions does the DJI Matrice 4 Series Battery Charging Hub support?
The DJI Matrice 4 Series Battery Charging Hub offers two charging modes, selectable using the mode switch on the side of the hub:

• Standard Mode: Charges each battery sequentially to 100%.
• Ready-to-Fly Mode: Charges each battery to 90% sequentially and maintains that level for rapid deployment.

How long does it take to charge a DJI Matrice 4 Series Intelligent Flight Battery?

• In Standard Mode, it takes approximately 78 minutes to fully charge one battery.
• In Ready-to-Fly Mode, it takes about 60 minutes to charge one battery to 90%.

Can the DJI Matrice 4 Series Battery Charging Hub be charged using other USB-C chargers?
Yes. For optimal charging speed, it is recommended to use the DJI Portable Charger (100W) or other USB-C chargers with a power output of 100W or more that support the PD protocol.

Which port on the DJI Portable Charger (100W) should be used for the Battery Charging Hub?
It is recommended to connect the hub to the C1 port on the DJI Portable Charger (100W).

Which fast-charging protocols are supported by the DJI Matrice 4 Series batteries and charging hub?
The DJI Matrice 4 Series batteries and charging hub support the PD fast charging protocol.

Does the DJI Matrice 4 Series support in-aircraft charging?
No, the DJI Matrice 4 Series does not support aircraft charging.

Can DJI Matrice 4 Series batteries be used in low-temperature environments?
Yes, the batteries can operate in temperatures ranging from -10°C to 40°C. However, battery life will be reduced in low-temperature conditions, so plan flight times accordingly.

Does the DJI Matrice 4 Series battery have a self-heating function?
No, the DJI Matrice 4 Series battery does not support self-heating.

What functions are supported by the DJI AS1 Speaker?
The DJI AS1 Speaker supports recording, media import, and text-to-speech functionalities. It also features real-time broadcasting with echo cancellation, enhancing the flexibility and efficiency of emergency search and rescue operations. The spotlight and speaker can be used either separately or together, catering to a variety of operational needs.
(Text-to-speech currently supports Mandarin Chinese and English only.)
(Real-time broadcasting requires the latest firmware update.)

Which aircraft are compatible with the DJI AS1 Speaker?
The DJI AS1 Speaker is compatible with the DJI Matrice 4 Series aircraft.

What are the installation precautions for the DJI AS1 Speaker?

1. Ensure all screws are tightened securely for proper installation.
2. When using both the speaker and spotlight together, remove the speaker adapter bracket.
3. After installation, please upgrade all devices to the latest firmware, activate the speaker, and calibrate the aircraft compass following the app prompts.

What are the usage precautions for the DJI AS1 Speaker?

1. After installing the speaker, the aircraft’s power performance may be affected. Please prioritize flight safety.
2. For optimal sound playback, use the standard remote controller to play human voices. Avoid playing single-frequency sounds to prevent damage to the speaker.
3. Do not use the speaker near people or in areas sensitive to noise, as loud sounds may cause accidents or injuries.

Which languages does the DJI AS1 Speaker support for text-to-speech?
The DJI AS1 Speaker currently supports text-to-speech in Mandarin Chinese and English.

What tips can improve the real-time broadcasting experience with the DJI AS1 Speaker?
For the best results, speak close to the top of the remote controller microphone and maintain a steady speaking pace.

What shortcut operations does the DJI AS1 Speaker support?
The speaker supports shortcuts to start or stop real-time broadcasting, which can be set up in the app's custom buttons for quick access during operations.

How do I upgrade the firmware of the DJI AS1 Speaker?
To upgrade the speaker’s firmware:

1. Install the speaker on the aircraft. The speaker will upgrade automatically when the aircraft firmware is updated.
2. Alternatively, you can upgrade the firmware in three ways:
   • Connect the aircraft to a computer and use DA2 software to adjust parameters and upgrade.
   • Directly upgrade through the app by selecting firmware upgrade from the main interface.
   • When the system prompts for a consistency upgrade, click "upgrade."

What functions are supported by the DJI AL1 Spotlight?

1. The DJI AL1 Spotlight supports always-on and strobe modes, and the ability to enable or disable follow gimbal orientation mode.
2. The spotlight and speaker can be used independently or together, offering versatility for more operational scenarios.
3. A new wide FOV lighting mode is available, which illuminates a broader area. (Requires the latest firmware update.)

Which aircraft are compatible with the DJI AL1 Spotlight?
The DJI AL1 Spotlight is compatible with the DJI Matrice 4 Series aircraft.

What are the usage tips for the DJI AL1 Spotlight?

1. Enable electronic defogging when using the spotlight in wide-angle or 1X mode for better image quality.
2. To minimize the impact on flight time, adjust the spotlight’s brightness as needed and turn it on only when required.

What are the installation precautions for the DJI AL1 Spotlight?

1. Tighten the screws securely during installation to ensure stability.
2. After installation, activate the spotlight according to the app instructions and upgrade all devices to the latest firmware.

What are the usage precautions for using the DJI AL1 Spotlight and DJI AS1 Speaker together?
When using both devices together, remove the adapter bracket from the bottom of the speaker. Attach the speaker to the top interface of the spotlight and ensure the screws are tightened.

What are the usage precautions for the DJI AL1 Spotlight?

1. Installing the spotlight may affect the aircraft’s obstacle avoidance and power performance. When the spotlight is on, obstacle avoidance will deactivate, so flight safety must be prioritized.
2. Avoid pointing the spotlight directly at people’s eyes to prevent eye damage.
3. The spotlight may heat up after extended use, so exercise caution to avoid burns.

How do I use the wide FOV mode of the DJI AL1 Spotlight?
In the app’s spotlight settings, enable the wide FOV mode to extend the illumination range and field of view. This feature works with the wide-angle camera and 1X zoom and is linked to the camera zoom ratio.

How do I upgrade the firmware of the DJI AL1 Spotlight?
To upgrade the spotlight’s firmware:

1. Install the spotlight on the aircraft. It will upgrade automatically when the aircraft firmware is updated.
2. Alternatively, upgrade the firmware in three ways:
   • Connect the aircraft to a computer and use DA2 software to adjust parameters and upgrade.
   • Directly upgrade through the app’s firmware upgrade section.
   • Click “upgrade” when prompted by the system for a consistency upgrade.

What shortcut operations does the DJI AL1 Spotlight support?
The spotlight supports shortcuts for turning on, off, or strobing the light. These can be set in the app’s custom buttons for quick access during tasks.

Does the DJI AL1 Spotlight support disabling the follow gimbal orientation mode?
Yes, in the spotlight settings, you can disable the follow gimbal orientation mode. Once disabled, the spotlight will retain its current angle. When re-enabled, the spotlight will realign with the gimbal’s orientation.

Does the DJI AS1 Speaker text-to-speech feature allow changes to voice tone, speed, and pitch?
Yes, in the speaker settings, you can choose between a male or female voice and adjust both the speed and pitch of the speech.

What are the transportation and storage precautions for the DJI AL1 Spotlight and DJI AS1 Speaker?

1. Handle the devices carefully to avoid damage from external impacts. Do not drop them.
2. The aircraft with the spotlight installed can be stored directly in the protective case.

What accessories of the DJI Matrice 4 Series and DJI Mavic 3 Enterprise Series are interchangeable?
No, the accessories are not interchangeable.

Which aircraft are compatible with the DJI Matrice 4 Series Obstacle Sensing Module?
The DJI Matrice 4 Series Obstacle Sensing Module is compatible with DJI Matrice 4 Series aircraft.
(Currently not available for sale.)

Is the DJI Matrice 4 Series compatible with DJI Goggles?
No, the DJI Matrice 4 Series is not compatible with DJI Goggles.